When given by the manufacturer we supply warranty information on the product page. Warranties differ between brands and products. Please note: Damages in transit must be reported within 24 hours or no claim will be accepted.ĭelivery is made to the kerbside only. Therefore once the delivery document is signed, we will not accept any responsibility for the transport damages and we will not be able to exchange the product or provide a refund. If you sign for the delivery, this means you are accepting it and the insurance policy will not cover the transport damages you will want want to claim. If you find any damages please refuse the delivery and we will exchange your product. Please carefully check the goods by unpacking them before signing for the delivery. Your goods are covered by our goods in transit insurance policy. Failed deliveries due to no one being at the delivery address will be subject to a redelivery charge. The first delivery attempt is free where orders are over £100 ex VAT. Important information about your delivery If you require a timed service, where offered by our carrier, this will be chargeable in all instances. Most of our orders do arrive on time, however, once the item is with the couriers then we can't allow for transport problems, weather etc.įree of charge deliveries are made at any time between 08, Monday to Friday only. Whilst we endeavour to do our utmost to keep to the lead times shown on our product pages ultimately it is not a guarantee that these will always be met. Orders placed for items showing longer delivery times, for example, 1 - 3 Days are supplier delivered items and these lead times are given to us by our suppliers. Orders placed after 3pm on a Friday or over the weekend will be despatched the following Monday for delivery Tuesday. The delivery timescale is shown on each product page.įor items shown as Next Working Day delivery they need to be ordered and paid for by 3pm the day before to ensure it gets to you the following day. Delivery timescales differ between products.
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